To Our Valued Customers,
On the morning of March 15, 2026, customers using SupraNet and SupraWeb in our Legacy environment experienced a service disruption that affected key synchronization and overall platform functionality. We sincerely apologize for the inconvenience this caused and appreciate your patience while we worked to restore service.
What happened
We are happy to announce that due to an extension of our current Supra contract, the monthly Supra fee has been lowered to $15 per month effective with the October billing cycle.
This may change when we have to renegotiate the next contract.
Forget your Supra eKEY PIN? No problem! Now you can easily reset your PIN on your own, with the new “Forgot PIN” feature in the eKEY app. Follow these steps to get started: